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"Overall, this was a great experience. I highly recommend Robert and Brown's Mazda."

Browns Alexandria Mazda
Last updated 4 years ago

  • on DealerRater
  • Buying this vehicle from Robert was professional, transparent and hassle-free. I tried to buy a vehicle closer to home, but ended up walking out of that dealership when they just couldn't operate with integrity or honesty. I was buying a vehicle under very difficult circumstances; my husband had died in a car accident; I was buying a replacement vehicle by myself for the first time in 25 years. Since my time was limited, most of the negotiation was done over e-mail -- Robert was great at providing the information I requested, calling to be sure he understood my requirements and honoring my request that I not be asked to sit through any sales pitches for rustproofing, extended warranties, etc. Before going to the dealership, I asked for - and was provided - the bottom line price that would cover taxes, tags, dealer fees -- I didn't want any surprises; not only did Robert stick by the price, two weeks later I received a small refund check. I came to the dealership with financing, but the Finance Dept. was able to beat the rate I had. Overall, this was a great experience. I highly recommend Robert and Brown's Mazda.

    LAFH

 

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  • Hours:

  • 12:00 AM to 6:00 PM Sunday
  • 9:00 AM to 8:00 PM Monday
  • 9:00 AM to 8:00 PM Tuesday
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  • 9:00 AM to 8:00 PM Thursday
  • 9:00 AM to 8:00 PM Friday
  • 9:00 AM to 8:00 PM Saturday


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